Kiosk Mode Setup

Turn any tablet or touchscreen display into a modern, branded self-service check-in terminal for your lobby.

What is Kiosk Mode?

Kiosk mode provides a full-screen, guest-facing terminal where visitors can register themselves, sign legal NDAs, take photos, or scan their pre-registration QR code without requiring receptionist intervention.

Setting Up a Kiosk Terminal

Hardware & Browser Requirements

Any device with a modern web browser works: iPad, Android tablet, Microsoft Surface, or touchscreen PC. A 10-inch or larger tablet in a secure stand is recommended.

Pairing & Activation

Securely link your tablet to a specific facility location without entering administrative passwords on the kiosk device:

Device Activation Code: Navigate to Locations in your dashboard, click Pair Device to generate a 6-digit code. Open /kiosk/activate on the tablet and enter the code.
Direct Location URL / QR Code: Open the location-specific kiosk URL or scan the QR code displayed in your Location settings.

Locking to Full-Screen

On iPad, enable Guided Access (Settings → Accessibility → Guided Access) to lock the screen to Entrifi. On Android or Windows, use browser kiosk mode (F11 / Add to Home Screen).

Operational Modes

Single-Company Office Mode: Visitors search for employee hosts from your internal staff directory with instant autocomplete.
Shared Facility & Multi-Tenant Mode (Enterprise): Ideal for commercial towers and business parks. The kiosk presents a searchable Resident Company Directory, routing visitor check-ins and notifications to the selected tenant company.

Key Terminal Features

QR Express Scan: Pre-registered guests scan their WhatsApp or email QR pass in seconds.
Camera Photo Capture: Automatically captures visitor headshots via the tablet front camera.
Digital NDA & Waiver Signing: Touchscreen signature capture with legal timestamping.
Inactivity Auto-Reset: Unattended kiosk screens automatically time out and return to the welcome screen after 60 seconds of inactivity, safeguarding guest privacy and resetting the queue.

Kiosk Exit Clearance & Security Approval

For organizations requiring physical verification prior to visitor departure (such as badge collection, temporary access pass returns, or equipment handback), enable Kiosk Checkout Clearance under Settings:

When a guest initiates checkout on the kiosk terminal, the screen prompts them to proceed to reception, and their status marks as Pending Clearance.
Front desk or security staff review the pending departure in the live dashboard queue and finalize the checkout with 1 click.

Device Fleet Management & Quotas

Track and manage all active terminals from the Locations dashboard. Monitor real-time connection status, Last Seen heartbeats, and remotely revoke pairing keys if hardware is decommissioned.

Pro Plan: Up to 1 paired kiosk terminals across your facilities.
Enterprise Plan: Up to 1 paired kiosk terminals with multi-tenant directory support.
On-Premise Plan: 1 kiosk terminals and local network deployments.
Active Device Protection on Plan Downgrade: If a subscription changes to a tier with fewer allowed terminals, Entrifi prompts the admin to designate which tablets remain active. Any excess hardware is safely placed in a locked standby mode until the plan is upgraded or terminals are reallocated.

Emergency Evacuation Overlay

In the event of a fire drill or emergency evacuation, activating Emergency Mode in the dashboard instantly converts all paired kiosk terminals into prominent evacuation beacons within 4 seconds, displaying emergency exit directions and advising occupants to avoid elevators.

Plan requirement: Kiosk terminal mode is available on Pro, Enterprise, and On-Premise subscription tiers. Basic and Starter tiers operate via browser-based front desk check-in.

Was this page helpful?

Let us know how we can improve this page.